Orders

Use Orders to check the items, amounts, and status of your Amazon orders. Owners, Admins, and Viewers can open the order list, order details, and statistics.

The initial load usually covers the last six months. New and updated orders appear about 15 minutes after Amazon sends a notification. See the data refresh schedule for details.

Filter the order list

The “Orders” tab lists the newest order first. Each row shows the order ID, purchase time, marketplace, delivery country, products, revenue, and Amazon's current status.

• “Delivery country” shows a flag and country code. Hover over the flag to see the country name. A dash means Amazon reported no delivery country.
• “Revenue” shows the amount paid in the workspace target currency: product price and shipping including VAT, minus discounts. Pending orders may still show an estimate. sellerfox updates the amount when Amazon reports the final price.
• “Refunded” appears alongside Amazon's status when Amazon has refunded money for at least one product unit.

Newest first, with the marketplace, delivery country, revenue, and Amazon's current status per row.

Set the filters and choose “Apply filter”:

Filter	How it behaves
“Date range”	“Last 30 days” is preselected. “Last 7 days” and “Last 30 days” include today
“Product list”	All products, a custom selection, or a saved product list. One matching item is enough for an order to appear
“Marketplace”	appears when the workspace has several active marketplaces
“Status”	one or more Amazon order states
“Search”	search by the complete order ID

The order list shows orders from every active marketplace in the workspace. If no marketplace is active, no orders appear.

If the period starts before your order history's start date, a notice shows that date. Earlier history is incomplete. This also applies to “Statistics”. See Order history and individual older orders for details.

"Product not found in workspace" means sellerfox could not match the item to a product in the workspace. The order remains visible.

Check costs and margin for an order

Select a row to check the items, order value, costs, and margin. “View in Seller Central” opens the corresponding Amazon record.

The summary shows the amount paid and breaks down revenue, product costs, and fees through to the logistics margin.

Area	What it contains
Header	Order ID, current status, purchase time, marketplace, delivery country, FBA or FBM fulfillment, and item count
“Items”	Product image and name, quantity, and item amount without shipping. Click the ASIN or SKU to copy the identifier
“Summary”	The order value shown in the list, followed by revenue, taxes, product costs, fees, and margin

Hover over a row name in the “Summary” for an explanation. “DB2 (Logistics Margin)” includes only costs of the individual order, so the logistics margin is not net profit.

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Estimated VAT and discounts apply only to pending orders

sellerfox estimates VAT and discounts only for orders with the “Pending” status. Estimated values carry “(estimated)” in the “Summary”. sellerfox replaces the estimates when Amazon reports the final values.

Amazon fees can still carry “(estimated)” even after an order has shipped. Amazon usually provides the final fees within two to four days.

When sellerfox calculates VAT using your VAT settings, the summary shows, for example, “VAT (calculated, 19 % DE)”. The label names the tax rate and country.

The summary warns when product costs are missing. The margin is then incomplete because the missing costs have not been deducted.

For refunds, sellerfox shows the refunded amount next to the item and below the amount paid in the “Summary”. Refunds are included in the margin calculation.

"Stale data." means Amazon has not updated an open order for more than seven days.

Read the Statistics heatmap

“Statistics” shows which weekdays and hours receive the most orders. Darker cells contain more orders. Canceled orders are excluded.

Statistics has separate filters for period, product list, and marketplace. The status filter and order search are not available here.

• “Min. orders:” sets the order count at which a cell receives color. The order counts stay unchanged.
• Hover or tap a cell to see its one-hour window, order count, and revenue.
• The insight panel names the peak hour, the peak day, the three strongest windows, and the weekend revenue share.

The heatmap places orders in the local time of each marketplace. Here, the period starts and ends in UTC, while the order list uses your browser's time zone. Orders at the edge of a period can therefore appear in one tab and not the other. See Time zones for details.

What Orders does not do

• Neither tab offers an export. Export your data lists the views that support one.
• The MCP tools do not return individual orders.
• If order data remains missing, use Orders troubleshooting.

For period-level revenue, costs, and margin, use Profit Tracking.

Related

• Profit Tracking — analyze revenue, costs, and profit for a selected period.
• Seller Central comparison — reconcile scope, status, time zone, and freshness.
• Troubleshooting — check missing orders, fees, or heatmap data.